:root{--bg:#f4f1ec;--bg-deep:#ebe6df;--surface:#fffdf9;--surface-2:#faf7f2;--ink:#1c1917;--ink-soft:#44403c;--muted:#8a827a;--line:#e7e2da;--line-strong:#d6d0c6;--accent:#b45309;--accent-soft:#fef3c7;--accent-ink:#92400e;--teal:#0f766e;--teal-soft:#ccfbf1;--blue:#1d4ed8;--blue-soft:#dbeafe;--danger:#b91c1c;--shadow:0 1px 2px #1c19170a, 0 8px 24px #1c19170f;--shadow-soft:0 1px 2px #1c19170a;--radius:16px;--radius-sm:12px;--radius-xs:8px;--font:-apple-system, BlinkMacSystemFont, "SF Pro Text", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", sans-serif;--safe-bottom:env(safe-area-inset-bottom,0px)}*{box-sizing:border-box}html,body,#root{min-height:100%}body{font-family:var(--font);color:var(--ink);background:radial-gradient(1200px 600px at 10% -10%, #fff8ee 0%, transparent 55%), radial-gradient(900px 500px at 100% 0%, #f0ebe3 0%, transparent 50%), var(--bg);-webkit-font-smoothing:antialiased;text-rendering:optimizelegibility;margin:0}button,input,textarea,select{font:inherit;color:inherit}button{cursor:pointer;background:0 0;border:none}input,textarea,select{outline:none}.app{width:min(920px,100%);min-height:100vh;padding:20px 16px calc(28px + var(--safe-bottom));margin:0 auto}.topbar{justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;display:flex}.brand{align-items:center;gap:10px;display:flex}.brand-mark{color:#fff;letter-spacing:.02em;width:36px;height:36px;box-shadow:var(--shadow-soft);background:linear-gradient(145deg,#d97706,#b45309);border-radius:11px;place-items:center;font-weight:700;display:grid}.brand h1{letter-spacing:-.02em;margin:0;font-size:18px;font-weight:700}.brand p{color:var(--muted);margin:1px 0 0;font-size:12px}.top-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.btn{white-space:nowrap;border:1px solid #0000;border-radius:999px;justify-content:center;align-items:center;gap:6px;height:38px;padding:0 14px;font-size:13px;font-weight:600;transition:all .18s;display:inline-flex}.btn-primary{background:var(--ink);color:#fff;box-shadow:var(--shadow-soft)}.btn-primary:hover{background:#292524}.btn-ghost{border-color:var(--line);color:var(--ink-soft);background:#fffdf9cc}.btn-ghost:hover{background:var(--surface);border-color:var(--line-strong)}.btn-danger{color:var(--danger);background:#fff1f2;border-color:#fecdd3}.btn-sm{height:32px;padding:0 11px;font-size:12px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.toolbar{gap:12px;margin-bottom:14px;display:grid}.search-wrap{position:relative}.search-wrap input{border:1px solid var(--line);background:var(--surface);width:100%;height:44px;box-shadow:var(--shadow-soft);border-radius:999px;padding:0 16px 0 42px}.search-wrap input::placeholder{color:var(--muted)}.search-icon{color:var(--muted);pointer-events:none;position:absolute;top:50%;left:15px;transform:translateY(-50%)}.filters{scrollbar-width:none;gap:8px;padding-bottom:2px;display:flex;overflow-x:auto}.filters::-webkit-scrollbar{display:none}.chip{border:1px solid var(--line);height:34px;color:var(--ink-soft);white-space:nowrap;background:#fffdf9b3;border-radius:999px;padding:0 13px;font-size:13px;font-weight:600;transition:all .18s}.chip:hover{border-color:var(--line-strong)}.chip.active{background:var(--ink);border-color:var(--ink);color:#fff}.chip.focus-active{background:var(--accent-soft);color:var(--accent-ink);border-color:#fcd34d}.list{gap:12px;display:grid}.customer-card{text-align:left;border-radius:var(--radius);background:var(--surface);border:1px solid var(--line);width:100%;box-shadow:var(--shadow-soft);gap:10px;padding:16px 16px 14px;transition:all .18s;display:grid}.customer-card:hover{border-color:var(--line-strong);box-shadow:var(--shadow);transform:translateY(-1px)}.customer-card.is-focus{border-left:3px solid var(--accent);background:linear-gradient(90deg, #fef3c773, transparent 28%), var(--surface)}.card-top{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.card-name{letter-spacing:-.02em;margin:0;font-size:17px;font-weight:700}.card-meta{color:var(--muted);margin:4px 0 0;font-size:12px;line-height:1.5}.badge{white-space:nowrap;border-radius:999px;align-items:center;gap:5px;height:24px;padding:0 9px;font-size:11px;font-weight:700;display:inline-flex}.dot{background:currentColor;border-radius:50%;width:6px;height:6px}.tags{flex-wrap:wrap;gap:6px;display:flex}.tag{background:var(--surface-2);border:1px solid var(--line);height:22px;color:var(--ink-soft);border-radius:999px;align-items:center;padding:0 8px;font-size:11px;display:inline-flex}.card-bottom{color:var(--muted);justify-content:space-between;align-items:center;gap:10px;font-size:12px;display:flex}.next-up{color:var(--ink-soft);align-items:center;gap:6px;font-weight:600;display:inline-flex}.next-up.due{color:var(--accent)}.empty{text-align:center;color:var(--muted);padding:48px 20px}.empty h3{color:var(--ink-soft);margin:0 0 8px;font-size:16px}.empty p{margin:0 0 16px;font-size:13px;line-height:1.7}.detail-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px;display:flex}.back-link{color:var(--muted);align-items:center;gap:6px;margin-bottom:10px;font-size:13px;font-weight:600;display:inline-flex}.back-link:hover{color:var(--ink)}.detail-title{letter-spacing:-.03em;margin:0;font-size:28px;font-weight:800}.detail-sub{color:var(--muted);margin:6px 0 0;font-size:13px}.info-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-bottom:14px;display:grid}.info-item{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-sm);padding:12px 14px}.info-item label{color:var(--muted);letter-spacing:.02em;margin-bottom:6px;font-size:11px;font-weight:600;display:block}.info-item input,.info-item textarea,.info-item select{resize:none;background:0 0;border:none;width:100%;padding:0;font-size:14px;font-weight:600}.info-item input:focus,.info-item textarea:focus{color:var(--accent-ink)}.composer{border-radius:var(--radius);background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow-soft);margin:8px 0 18px;padding:14px}.composer-types{scrollbar-width:none;gap:8px;margin-bottom:12px;display:flex;overflow-x:auto}.composer-types::-webkit-scrollbar{display:none}.composer textarea{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-2);resize:vertical;width:100%;min-height:92px;padding:12px;line-height:1.6}.composer-row{flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px;display:flex}.composer-row input{border:1px solid var(--line);background:var(--surface-2);border-radius:999px;flex:180px;height:36px;padding:0 12px}.rating{gap:4px;display:inline-flex}.star{width:28px;height:28px;color:var(--muted);border-radius:8px;font-size:16px;line-height:1}.star.on{color:var(--accent);background:var(--accent-soft)}.section-title{justify-content:space-between;align-items:center;margin:4px 0 12px;display:flex}.section-title h2{letter-spacing:-.01em;margin:0;font-size:15px;font-weight:700}.section-title span{color:var(--muted);font-size:12px}.timeline{gap:12px;display:grid}.activity{border-radius:var(--radius);background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow-soft);padding:14px 15px}.activity-head{justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px;display:flex}.activity-content{color:var(--ink-soft);white-space:pre-wrap;margin:0;font-size:14px;line-height:1.7}.activity-meta{color:var(--muted);flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px;font-size:12px;display:flex}.meta-pill{background:var(--surface-2);border:1px solid var(--line);border-radius:999px;align-items:center;gap:5px;padding:3px 8px;display:inline-flex}.modal-backdrop{z-index:40;background:#1c191759;place-items:end center;padding:16px;display:grid;position:fixed;inset:0}.modal{background:var(--surface);border:1px solid var(--line);border-radius:22px;width:min(520px,100%);padding:18px;animation:.22s rise;box-shadow:0 24px 60px #1c191733}@keyframes rise{0%{opacity:0;transform:translateY(18px)}to{opacity:1;transform:translateY(0)}}.modal h3{letter-spacing:-.02em;margin:0 0 6px;font-size:18px}.modal p.hint{color:var(--muted);margin:0 0 14px;font-size:12px;line-height:1.6}.field{gap:6px;margin-bottom:12px;display:grid}.field label{color:var(--ink-soft);font-size:12px;font-weight:700}.field input,.field textarea,.field select{border:1px solid var(--line);background:var(--surface-2);border-radius:12px;width:100%;padding:11px 12px}.field textarea{resize:vertical;min-height:78px;line-height:1.6}.field-row{grid-template-columns:1fr 1fr;gap:10px;display:grid}.modal-actions{justify-content:flex-end;gap:8px;margin-top:8px;display:flex}.stats{grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:16px;display:grid}.stat{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-sm);padding:14px}.stat strong{letter-spacing:-.03em;font-size:24px;line-height:1.1;display:block}.stat span{color:var(--muted);font-size:12px}.toast{left:50%;bottom:calc(22px + var(--safe-bottom));background:var(--ink);color:#fff;box-shadow:var(--shadow);z-index:50;border-radius:999px;padding:11px 16px;font-size:13px;font-weight:600;animation:.2s rise;position:fixed;transform:translate(-50%)}@media (width<=640px){.app{padding:14px 12px calc(22px + var(--safe-bottom))}.topbar{flex-direction:column;align-items:flex-start}.top-actions{width:100%}.top-actions .btn{flex:1}.info-grid,.field-row,.stats{grid-template-columns:1fr}.detail-title{font-size:24px}.modal-backdrop{align-items:end}}